Before You Hire an AI/ML Service Provider, Ask These 5 ROI-Critical Questions
Everyone’s talking about AI and machine learning like it’s the holy grail of business transformation. But if you’re a business owner, CIO, or someone in charge of actual results, here’s the truth you already know: Hype doesn’t pay the bills. ROI does. And while AI/ML can unlock serious value—faster decisions, better customer experiences, automated workflows—it’s only worth it if it solves real problems and delivers measurable returns. So before you sign that proposal or schedule that kickoff call, pause . Here are 5 critical, ROI-first questions you should ask any AI/ML service provider before you let them touch your data, your workflows, or your budget. 1. “What Business Problem Will This Actually Solve?” This should be your first—and loudest—question. You’re not hiring an AI team just to say “we use AI.” You’re hiring them to solve a business bottleneck. Maybe you want to: Reduce manual data entry Speed up customer support Predict churn Improve inventory forecasting Automate...